Business Operations

QSC is a leading mid-size service provider in the telecommunications industry with its own Next Generation Network (NGN), and offers small- and mid-size enterprises, first and foremost, the entire portfolio of high-quality broadband services. In addition to providing intelligent network-related voice and data services, QSC also implements complete site networking (IP-VPN), including Managed Services, and affords high-performance DSL, Ethernet and wireless local loop connections that offer speeds of up to 800 Mbit/s. In addition, in its Wholesale business the Company provides the requisite preliminaries to national and international carriers, Internet service providers, as well as strong marketing partners in the residential customer market. QSC structures its lines of business into three business units (BU):

Managed Services - QSC develops and operates custom-tailored, sophisticated telecommunications solutions for large and mid-size enterprises, and markets them directly through its own key account management organization. The foundation for these Managed Services typically consists of IP-based virtual private networks. Building upon these IP-VPNs, QSC offers numerous services, such as operation of software-based telephone systems as well as maintenance of local area networks and end-user devices.

Products - With products from QSC, small and mid-size companies can operate all of their voice and data communications over one and the same broadband line. The spectrum of offerings includes Internet connections, direct connections to the QSC voice network, as well as Voice over IP products and standardized solutions such as the virtual telephone system, IPfonie centraflex.

Wholesale/Resellers - National and international carriers, Internet service providers, as well as telecommunications providers who do not possess infrastructures of their own, market DSL lines from QSC and the value-added services that build upon them under their own name and for their own account. QSC supplies unbundled DSL preliminaries and assures smooth order management with the individual directly-supported customers via highly scalable interfaces. Moreover, this business unit also operates QSC’s wholesale voice business, under which QSC makes voice telephony services available to resellers who do not possess a corresponding nationwide infrastructure of their own.

All of the business units utilize QSC’s nationwide infrastructure. The Company possesses an IP-based Next Generation Network throughout Germany. Network operating subsidiary Plusnet operates a nationwide DSL network over the last mile. It is based upon SHDSL.bis technology throughout, which means that it can assure symmetrical speeds of up to 20 Mbit/s in sending and receiving data. Moreover, the Company also possesses one of the largest Wireless Local Loops (WLL) in Germany, thus enabling it to assure maximum redundancy for business customers.